On June 26, 2018, Oracle strengthened its commitment to customers with the introduction of Oracle LaunchPad, its new on-demand education platform. Oracle LaunchPad enables customers to expand their expertise and advance their careers with interactive, self-directed education about a range of Oracle Cloud services.
The unveiling of Oracle LaunchPad comes on the heels of Oracle’s May 2018 announcement offering platinum-level support for all Oracle Fusion Cloud customers at no extra cost. At the time, Oracle CEO Mark Hurd said, “As the software industry moves to the cloud, our application support offerings need to become more agile and responsive. We need to provide our SaaS customers with everything they need for rapid low-cost implementations and a successful rollout to their users.”
Both the new Oracle Platinum-Level Support and Oracle LaunchPad reflect Mark Hurd’s focus on customer success. Oracle LaunchPad helps customers maximize the value of innovations incorporated in Oracle Cloud via training, tutorials, and step-by-step instruction on Oracle Financials Cloud, Oracle Human Capital Management Cloud, Oracle Marketing Cloud, Oracle Project Portfolio Management Cloud, and Oracle Sales Cloud. Users are incentivized to progress through courses and become trusted advisors with a point-based ranking system that reflects their increasing mastery of Oracle Cloud applications. More Oracle LaunchPad modules are coming soon for Oracle Supply Chain Management Cloud, Oracle Service Cloud, and Oracle CPQ Cloud.
Want to gain more benefits from Oracle Cloud applications? Get started with Oracle LaunchPad today.