For reasons that aren’t exactly clear to me, there’s a powerful tendency to overcomplicate the whole notion of leadership: what it is, why it matters, and how it manifests itself. I’m not saying it’s a simple concept to master; quite the contrary. We see the
As I visit with big companies and organizations all over the world, it’s clear that most CEOs realize they need to make some dramatic changes in how they recruit people, align and manage performance, make compensation decisions, and optimize talent. What’s not so clear to
Conventional wisdom has lately been taking a terrible beating from modern technology as today’s natively social and mobile generation relegates big chunks of traditional business strategy to the junk-heap of irrelevance. For example, classic business school thinking always told us that when your customer-satisfaction numbers
Mark Hurd has been co-president of mega-cap technology company Oracle for three years now, having joined shortly after his dramatic exit as CEO of Hewlett-Packard. Hurd’s dramas these days are the more typical business type: Oracle’s coming to grips that it is a giant competing
Because enterprise technology has become so deeply infused within every facet of business today, people are often shocked to find out that the tech sector makes up only a tiny portion of global GDP – a little less than $1 trillion out of the $56-trillion
Businesses that fail to focus on customer experience will hear a giant sucking sound from their vanishing profitability. Because in today’s dynamic global marketplace, consumers now hold the power in the buyer-seller equation, and sellers need to revamp their strategy for this new world order.