Monthly Archives: September 2013

LinkedIn Influencer: “Why CEOs Must Become Customer-Experience Evangelists”

Conventional wisdom has lately been taking a terrible beating from modern technology as today’s natively social and mobile generation relegates big chunks of traditional business strategy to the junk-heap of irrelevance.

For example, classic business school thinking always told us that when your customer-satisfaction numbers hit 95 percent or even 98 percent, it’s a waste of […]

Fortune: “Oracle’s Mark Hurd on the cloud, competition, and costs”

Mark Hurd has been co-president of mega-cap technology company Oracle for three years now, having joined shortly after his dramatic exit as CEO of Hewlett-Packard. Hurd’s dramas these days are the more typical business type: Oracle’s coming to grips that it is a giant competing against nimbler upstarts. Oracle faces competition from the likes of […]

Fortune: “Oracle’s Mark Hurd on the cloud, competition, and costs”

Mark Hurd has been co-president of mega-cap technology company Oracle for three years now, having joined shortly after his dramatic exit as CEO of Hewlett-Packard. Hurd’s dramas these days are the more typical business type: Oracle’s coming to grips that it is a giant competing against nimbler upstarts. Oracle faces competition from the likes of […]

Mark Hurd’s Oracle OpenWorld 2013 Keynote

LinkedIn Influencer: “Enterprise IT’s New Mandate: Drive Austerity and Innovation”

Because enterprise technology has become so deeply infused within every facet of business today, people are often shocked to find out that the tech sector makes up only a tiny portion of global GDP – a little less than $1 trillion out of the $56-trillion global economy.

But while IT accounts for just 1.5% of overall […]